At Twizzle, we stand behind our products and your satisfaction. If you’re not completely happy with your purchase, we’re here to help.
10-Day Return Policy
- Return any unused product within 10 days of delivery for a full refund.
- Product must be in original packaging with all accessories and labels included.
How to Return:
- Email us at hello@twizzleworld.com with your order number and reason for return.
- We’ll send you a return authorization and shipping instructions within 1 business day.
Refund Process
- Once we receive and inspect the returned item, we’ll process your refund within 5 business days.
- Refunds will be credited to the original payment method.
Exceptions
- Damaged or defective products can be returned or exchanged within 90 days of purchase.
- Customized or special order items are non-returnable unless defective.
Warranty Claims
- All Twizzle products come with a 1-year warranty against manufacturing defects.
- For warranty claims, please email hello@twizzleworld.com with your order details and issue description.
Questions? Contact our customer support team at hello@twizzleworld.com